Sewer backup: what to do in the first hour
A calm, step-by-step list for the moment sewage comes up in the house, and what to tell the contractor when you call.
TODOOutline only: full guide written in Phase 2, checked by Colin
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Stop the water
- Stop all water use: toilets, sinks, showers, laundry, dishwasher
- Where the main water valve usually is, and how to close it
Stay safe
- Keep kids and pets away; sewage carries germs
- Wet electrical: what not to touch
- When to leave the house and call 911
What to tell us when you call
- Which drains are backing up, and the lowest one
- City sewer or septic
- Anything that happened before: heavy rain, roots, a recent repair
After the repair
- Cleanup and insurance photos
- Signs the line needs a closer look
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Tell us what is going on.
A photo or two makes the estimate faster. Rather talk? Call (541) 230-8839.
(541) 230-8839 · McVay Construction LLC · Oregon CCB #237547 Text instead TODOConfirm this number takes texts